Privacy Policy

This Privacy Policy (hereinafter – the “Policy”) defines the procedure for collecting, storing, and using personally identifiable information (hereinafter – “Personal Information”) by UAB Hanika, legal entity code 304859464, registered office address Vanagupės g. 7i-2, LT-00171 Palanga, Lithuania, phone +370 690 00015, email info@lumont.lt (hereinafter – “HANIKA”, “we”, “us”, “our”, or the “Data Controller”), which you (hereinafter – the “User”, “you”, or “your”) may provide on the website www.viesnagepalanga.lt or in relation to the services or goods provided through it (hereinafter collectively – the “Website” or the “Services”).

It also defines your choices regarding the use of your Personal Information and explains how you may access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or individuals whom we do not employ or manage.

It is very important that you read this Privacy Policy carefully, as each time you visit the Data Controller’s website, you agree to the terms described herein. If you do not agree with these terms, please do not use our Website, content, and/or Services.

We confirm that visitors’ data will be collected in compliance with the applicable legal requirements of the European Union and the Republic of Lithuania, as well as instructions of supervisory authorities. All reasonable technical and administrative measures are applied to protect the data we collect from loss, unauthorized use, and alteration.

Collection of Personal Information

We receive and store any information that:

you knowingly provide to us:

• by filling in surveys,
• submitting inquiries,
• completing forms,
• ordering goods/services,
• subscribing to newsletters,
• submitting reviews,
• or entering information on our Website.

You may be required to provide your “contact details”, such as:

• email address,
• first name and surname,
• phone number,
• address,
• other Personal Information.

When you visit the Website, our servers automatically record information sent by your browser, such as:

• your device IP address,
• browser type and version,
• operating system type and version,
• language preferences,
• the webpage visited before accessing our Website,
• the pages of our Website that you visited,
• the time spent browsing those pages,
• the information searched for on our Website,
• login time, and
• other statistical data.

You may choose not to provide certain information; however, in such case you may not be able to use certain Website features.

Processing of Personal Information

At any time, you may contact us and request:

• access to your contact data and information on how it is processed (right of access),
• correction of inaccurate or completion of incomplete personal data (right to rectification),
• erasure of your data or suspension of processing actions (except storage) (right to erasure / “right to be forgotten”),
• restriction of data processing where one of the lawful grounds applies (right to restriction),
• transfer of your data (right to data portability),
• to object to processing for direct marketing purposes, including profiling related to such marketing,
• to submit a support request.

You may submit your requests by email at info@lumont.lt. We will respond within 30 days.

We will retain and use this information to comply with legal obligations, resolve disputes, and enforce agreements.

Use of Collected Information

Any information we collect from you may be used:

• to improve your browsing experience,
• to improve the Website according to your needs,
• to improve customer service and responses to inquiries,
• to process service requests and emails,
• to send reminders by email, such as news and updates,
• to administer contests, promotions, surveys, or other Website features,
• to quickly generate goods and services,
• to request reviews of Services or products,
• to contact you after live chat, email, phone inquiries, scheduled meetings, support requests, surveys, or orders,
• to respond to service-related requests,
• to inform you about changes to the Services*,
• to send additional information about HANIKA and its products or Services*,
• to send newsletters*,
• to administer our services,
• to operate and manage our Website and Services.

Please note that you have the right to object to or withdraw your consent at any time for the purposes marked with an asterisk above.

Children

We do not knowingly collect any Personal Information from children under the age of 16. If you are under 16, please do not submit any Personal Information through our Website or Services.

Newsletters

We offer electronic newsletters that you may subscribe to at any time. You may unsubscribe by following the instructions in the email or by contacting us at info@lumont.lt.

Cookies

The Website uses cookies to improve your browsing experience. A cookie is a text file placed on your computer’s hard drive by a web server. Cookies are not used to run programs or deliver viruses to your computer.

You may accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them.

Disclosure of Information to Third Parties

We do not sell, trade, or otherwise transfer your Personal Information to outside parties without prior notice, except website hosting partners and other parties who assist us in operating the Website, conducting business, or servicing users, provided that those parties agree to keep the information confidential.

For the above purposes, personal data may be transferred to the United States, where government authorities may have access to such personal data.

Data Security

We store your information on secure computer servers protected from unauthorized access, use, or disclosure. Appropriate administrative, technical, and physical safeguards are used.

Your data will be stored for 5 (five) years after your last use of our Services or Website content. After this period, the data will be deleted so that it cannot be restored.

Data Breach

If we become aware that the Website’s security has been compromised or users’ personal information has been disclosed to unrelated third parties, we reserve the right to take appropriate measures, including investigations, reporting, and informing law enforcement authorities.

Changes and Amendments

We reserve the right to modify this Policy at any time. Changes become effective upon posting the updated version on the Website.

Acceptance of This Policy

You acknowledge that you have read this Policy and agree to all its terms.

Contact Us

If you have any questions regarding this Policy, please contact us:
Email: info@lumont.lt
Mail: Vanagupės g. 7i-3, LT-87120 Palanga
Phone: +370 690 00015

Last updated: 2022-07-21